Updated: Dec 11, 2020
PA Website & Travel INFO:
Coronavirus Questions & Answers:
Cancel for Any Reason is definitely the way to go with respect to Coronavirus.
Below is a summary of guidance
We are all participants in the control of Coronavirus. We have taken the Pocono Pledge and expect our guests, visitors and family members to do the same.
1. Coronavirus became foreseeable globally on 1/31/20. This eliminates most claims for interruption, delay, and cancellation. 2. Policy triggers that may still apply for standard travel protection include
contracting coronavirus and
being quarantined due to coronavirus.
3. We suggest the CFAR Product (cancel for any reason).
Cancel For Any Reason benefit pays 60% of booking cost back to traveler.
Cancel For Any Reason coverage must be purchased within 2 weeks of booking.
Cancel For Any Reason benefits must be claimed at least 48 hours prior to arrival date.
Cancel for Any Reason charge is 9.8% of Booking Total
* (currently not available to NH, NY or WA residents by InsureStays.)
4. We recommend that the guests consider purchasing Play Travel CFAR where the guest can cancel for any reason and receive up to 60% of the booking deposit back.
See https://insurestays.com/ptnw_cfar/ for details; excluded states: NH, NY & WA)!
Our website is also available at www.insurestays.com. Claims Administrators review every claim based on its unique facts and circumstances and are happy to answer any questions you may have.
Please read your travel protection plan documents carefully if you are considering canceling your trip due to COVID-19. Fear of travel is generally not a covered reason for cancellation under most of our travel protection plans and each plan includes different coverages, limits and terms.
Below are some general answers to questions we are receiving from customers regarding coverage under our travel protection plans:
Customer Service: (833) 610-0736
Cancel For Any Reason: *If you don’t currently have the CFAR product, your sales rep can help you add this product to your RentalGuardian account! Just call (888) 885-5550 for assistance!
See details on guidance blog:
Other Travel Insurance options:
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Last, but certainly not least, if you have traveled to any of the affected countries outlined by the CDC at CDC travel please follow the CDC’s most up-to-date and recommended guidelines. Kindly note that the list of affected countries is ever-changing and may expand. We ask that you please refer to the following resources to ensure that you are aware of the latest updates:
Canada: Public Health Agency of Canada
Symptoms and what to do if you are sick with cVOID19: